Return and Refund Policy

Overview

At Manuor, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the conditions below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition

• Include original packaging where applicable

• Include any accessories or documentation provided with the product

Return Request

To start a return, please contact us:

Email: contact@Manuor.shop

Please include:

• Order number

• Customer name

• Reason for return

• Photos or details if the item is damaged or incorrect

We will review your request and provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a tracked shipping service when returning items.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, your refund will be processed to the original payment method.

Please allow several business days for the refund to appear, depending on your payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

We will work with you to resolve the issue.

Non-Returnable Items

Some items may not be eligible for return, including:

• Items that have been used or damaged after delivery

• Items returned without approval

• Products excluded by applicable laws

Contact Information

Manuor
616 Fulham Rd.
London SW10 9PJ
United Kingdom

Email: contact@Manuor.shop

Last updated: June 29, 2026